Rollout Lead

Important

• This assignment is only available on a secondment (detachment) basis. Freelancers (ZZP) are not permitted. If you are self-employed, it is possible to work on this assignment through secondment via us. Please contact us to discuss the options.

• CV and motivational letter in English please

Change execution expert | Rollout lead | Channel services
Within the Tribe Global Customer Experience, we are committed to providing the best possible digital experience to all ING customers worldwide through our flagship platforms: OneApp and OneWeb. These channels are central to our digital strategy, and we’re rolling them out globally to ensure a consistent, high-quality experience for every customer.
The role
We’re looking for an International Project Manager (Rollout lead) to lead the rollout of OneApp and OneWeb in countries that have not yet adopted these platforms. This is a unique opportunity to gain deep, hands-on knowledge of ING’s digital channels. There’s no other role within ING that offers such comprehensive exposure to our app and web environments.
Key Responsibilities:
• Coordinate the rollout of OneApp & OneWeb to various countries, translating business requirements into a delivery scope.
• Develop a realistic and predictable planning in alignment with all relevant stakeholders
• Act as the go-to person for rollout countries and internal teams
• Utilize your stakeholder management skills to boost project productivity and ensure successful delivery.
• Maintain and strengthen relationships with onboarded countries, acting as their account manager and ensuring their ongoing satisfaction and success.
How to Succeed:
• You have a talent for taking initiative and making things happen, with a passion for helping others succeed.
• You bring fresh ideas to life, embrace challenges in a fast-changing and complex environment, and are naturally collaborative.
• You are creative and can think outside the box, enjoying work in a multidisciplinary, international team in an agile environment.
• You have education and/or experience at the intersection of business and IT, with experience in software delivery projects being a plus.
• You are experienced with Agile methodologies, such as Scrum or PACE.
• You have experience as a Project Manager, Customer Journey Expert, or worked closely with Product Owners.
• You can manage the Product Backlog with your local or international co-located squad(s).
• You are fluent in English, both written and verbal (Dutch is a plus).

For suppliers:

• Max rate: €94

… lees de volledige omschrijving bij Striive.