Data and AI Stewardship Analyst

The Data and AI Stewardship Specialist will contribute to the assessment, implementation and consolidation of the user journey across the Data and AI Governance systems at Booking.com.

Responsibilities:

Analyse and document complete user journeys and workflows for Data & AI Governance capabilities, focusing specifically on the Data and AI Steward experience.

Evaluate current governance workflows and design streamlined, consolidated operational processes for Data and AI Stewards.

Partner with cross-functional development teams to oversee technical implementation and configuration of the workflow updates.

Contribute to company-wide rollout and change management across Booking.com business units to ensure seamless adoption, together with the Program Managers.

Experience:

Minimum knowledge of Data Stewardship aspects in the Data Governance domain

Proven hands-on experience with enterprise-wide workflow optimization, or digital transformation projects across multiple cross-functional teams.

Experience with process mapping and BPMN (Business Process Model and Notation) to map "As-Is" (current state) and "To-Be" (future state) workflows.

Proficiency in root cause analysis and optimization, using root-cause techniques (e.g., 5 Whys, Fishbone diagrams, Value Stream Mapping) to identify bottlenecks, redundancies, and automation opportunities.

Ability to translate business language into tech and vice versa.

Experience with Miro, Confluence and Jira.

Ability to analyse and produce documentation.

Good communication skills, ability to influence technical and business stakeholders.