Product Manager

We are looking for a Product Manager who is deeply committed to identifying opportunities to improve customer experience. This role is within the Insurance & Protection vertical, as part of the Offer & Display product group. The successful candidate will lead one of the app teams responsible for two product domains, measured on commercial growth and delivering our customers an excellent purchasing experience. You’ll help customers to be aware of our product offerings, understand the proposition and purchase the right product for their needs.

The right candidate has previously worked on iOS and Android consumer-facing products, has previous experience in e-commerce, is comfortable with experimentation, and is able to take a stepped approach to product development to help our customers feel informed, empowered and excited to book with Booking.com.

Key Job Responsibilities and Duties:

• Responsible for a dedicated apps product team, defining the short and long term roadmap for the product area, and owning the goals and success metrics. Understand and explain the impact of the team on the Insurance vision and strategy, and how it fits into Booking’s mission.

  
  

• Partner closely with the team Engineering Manager and other cross functional stakeholders such as Design, Content Writing, Research, Compliance and Commercial.

  
  

• Proactively conduct team and domain planning at least two quarters ahead, leading into the 12 month horizon.

  
  

• Work closely with the team of engineers, incorporating Agile ways of working, ensuring consistent understanding of product requirements and direction, and displaying clear priority decision making. Being their internal lead to facilitate effective development, manage dependencies and remove blockers.

  
  

• Identify user needs through various sources of research (quantitative, qualitative, research, benchmarking etc).

  
  

• Partner in the process with the domain Designer to visualise a product problem to help guide their team's direction, developing through to effective UX designs and implementation.

  
  

• Responsible for data analysis, hypothesis driven experimentation, and reporting on the product to drive learnings and improvements to the user experience, driving defined business metrics. Understands how to analyse data and present findings to stakeholders and make product decisions with the results.

  
  

• Advocates for the customer and business in engineering tradeoff decisions. Understands what the most critical elements of the technical solution are and can explain and justify the chosen technical solutions

  
  

• Work closely with other Insurance & Protection front end product managers to learn from each other and ensure aligned and coherent customer experiences across the different platforms.

  
  

• Build a solid product strategy to satisfy the short and long term needs of the business.

  
  

• Responsible for selecting the right methodology for the product that is being developed given the stage of the product life cycle.

  
  

• Works independently with support and coaching from Group Product Manager.

Role Qualifications and Requirements:

• At least 5 year of Product Management experience

  
  

• Experience with Jira

  
  

• Customer facing product management of both iOS and Android app platforms.

  
  

• Insurance or regulated product experience is an advantage.

  
  

• Great commercial awareness - Ability to conciliate product and business goals.

  
  

… lees de volledige omschrijving bij Booking.com.