Senior Site Reliability Engineer

Senior Site Reliability Engineer I (aka Senior SRE I) are experts in treating operations as a software problem. They focus on reliability of systems and services - addressing availability, performance, scalability, latency, observability, efficiency. They work on maintaining key components and developing systems that will minimize human labor (through automation) and increase system reliability with the end goal of breaking the relationship between system size, operational toil and complexity.

A Senior SRE I is responsible for the design, prioritization and implementation of complex technical solutions. They can accurately estimate or forecast the effort and impact of the items they work on, and show a high quality of craft in what they deliver. They are expected to lead incident response for issues affecting their team.

Senior SRE I is expected to coach and mentor less experienced engineers and be a thought leader in their team ensuring best practices are being implemented.

Key Responsibilities

Building Software Applications

• Is responsible to build software applications by using relevant development languages and applying knowledge of systems, services and tools appropriate for the business area and guide more junior members of the team in this topic.

• Is responsible to refactor and simplify code by introducing design patterns when necessary and guide more junior members of the team in this topic.

• Is responsible to ensure the quality of the application by following standard testing techniques and methods that adhere to the test strategy

• Is responsible to write readable and reusable code by applying standard patterns and using standard librariesIs responsible to maintain data security, integrity and quality by effectively following company standards and best practices

Software Systems Design

• Is responsible to evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements and emerging technologies

• Is responsible to describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems

• Is responsible to help grow the business and/or accelerate software development by applying engineering techniques (e.g. prototyping, spiking and vendor evaluation) and standards

• Is responsible to meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements

End to End System Ownership

• Is responsible to own a service end to end by actively monitoring application health and performance, setting and monitoring relevant metrics and act accordingly when violated

• Is responsible to reduce business continuity risks and bus factor by applying state-of-the-art practices and tools, and writing the appropriate documentation such as runbooks and OpDocs

  
  

• Is responsible to reduce risk and obtain customer feedback by using continuous delivery and experimentation frameworks

• Is responsible to independently manage an application or service by working through deployment and operations in production and guide more junior members of the team in this topic

  
  

• Is responsible to maintain data security, integrity and quality by effectively following company standards and best practises

Technical Incident Management

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