Senior Business Operations Manager

Please note, this is a 9-month-long assignment for freelancers.

Business Operations at Booking.com is the glue to help it function in the most efficient way possible and with the customer focus at its core. It helps teams to connect the dots and effectively navigate the internal Booking.com organization, the work that is being done, and how it aligns with outcomes towards our Mission, Vision, and Strategy.

The CBO Office is a team of business operations, program and change management professionals who are dedicated to the organization led by Booking.com’s Chief Business Officer (“CBO”). The CBO Office will aid in driving growth and profitability through strategic and operational execution at Booking.com. It’s responsible for aligning business units, corporate and business functions with company objectives, fostering collaboration, enhancing customer experience, leading initiatives to enhance organizational effectiveness, resource allocation and performance management, in the organization led by the CBO, to deliver on the Company vision. The CBO Office is responsible for delivering best-in-class business planning, monitoring of business execution, and program and change management of larger initiatives set by the CBO. The CBO Office is led by the Senior Director of Business Operations.

The Senior Business Operations Manager - CBO Office, reporting into the Director Business Operations - CBO Office, plays a pivotal role in designing/streamlining, driving, and overseeing business planning, cross-functional collaboration and select day-to-day operations (strategy, systems, execution, intelligence and performance) to ensure Booking.com (CBO business units & functions) runs effectively and efficiently, to achieve shared objectives and mitigate key risks and dependencies. They will also drive and facilitate the adoption of Companywide processes across Booking.com.

Their primary responsibility will be to effectively (support the) design/improve, lead and implement the operational side of (annual/quarterly/ad hoc) business planning processes, partnering with the Director Business Operations - CBO Office, Corporate Finance and Global Strategy to ensure strategic, financial and operational alignment. They will coordinate across Booking.com so that the Must Dos, Company Priorities, and Departments’ business planning is executed in alignment together.

Tasks & Responsibilities:

… lees de volledige omschrijving bij Booking.com.