Network Security Tool Manager

Duties

• Deliver and maintain the network visibility and security monitoring capabilities required to support CSOC operations.
• Act as a subject matter expert for the operation, configuration, and lifecycle management of security monitoring and packet capture technologies.
• Manage the lifecycle of security monitoring platforms, including deployment, configuration, maintenance, upgrades, obsolescence management, and decommissioning.
• Configure, maintain, and optimize monitoring, traffic aggregation, and packet capture technologies to support reliable data collection and analysis.
• Monitor platform health, availability, data quality, retention, storage utilization, and operational performance.
• Identify and address visibility gaps that may impact threat detection or security operations.
• Maintain accurate documentation, architecture diagrams, inventories, operational procedures, and support information.
• Troubleshoot Linux, network, connectivity, performance, and data collection issues across the security monitoring environment.
• Support the design and implementation of security monitoring solutions that align with CSOC requirements.
• Support integration with wider security operations, analytics, and incident management capabilities.
• Work with security analysts, detection engineering, and other stakeholders to improve monitoring coverage and support evolving detection requirements.
• Conduct capacity planning and scalability assessments to support future growth.
• Identify operational risks, improvement opportunities, and enhancements to increase reliability, visibility, and efficiency.
• Support compliance, audit, and assurance activities related to cyber defense technologies.
• Provide subject matter expertise and technical guidance on security monitoring, network visibility, packet capture, and data collection requirements.
• Support projects and initiatives by ensuring monitoring and visibility requirements are considered during design, implementation, and service transition.
• Support cabling, deployment planning, and site survey activities related to security monitoring and network visibility infrastructure.
• Coordinate maintenance activities, vendor support engagements, and communications relating to platform status, risks, and improvement opportunities.
• If requested, participate in cyber defence related exercises supported by NCIA.
• Support the Defend Branch service delivery in the context of NCIA Enterprise Service Delivery Model and NCIA Customer Funded regime.
• Deputize for higher grade staff, if required.
• Performs other duties as may be required.

Requirement

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
• Expert knowledge of network security monitoring, cyber defense operations, and enterprise security monitoring environments.
• Extensive hands-on experience supporting large-scale, distributed security monitoring deployments across multiple networks, sites, segments, or data centres.
• Hands-on enterprise experience with security monitoring and packet capture platforms such as Cisco Firepower, Corelight, and NetWitness.
• Proven experience in platform health monitoring, performance monitoring, capacity management, troubleshooting, and operational governance.
• Strong hands-on experience with network visibility, traffic aggregation, packet brokers, packet capture, and related monitoring technologies.
• Advanced understanding of enterprise networking concepts, protocols, architectures, and data flows.
• Linux and network troubleshooting experience, including connectivity, packet flow, interface, performance, and system-level diagnostics.
• Practical experience supporting cabling, site surveys, and physical deployment activities for monitoring or network visibility infrastructure.

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