Senior Machine Learning Scientist

Senior MLS - GenAI Applications

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

About the team:

This opening is for the GenAI Applications Teams within the Data & AI Marketplace department.

The GenAI Applications team is responsible for designing and delivering agentic, ML-powered solutions for some of our most impactful products, including booking search experiences, trip planning, and customer service. The team builds AI-driven applications and conversational agents, such as chatbots and intelligent assistants that significantly enhance the end-to-end customer experience.

Role Description:

As a Senior Machine Learning Scientist, you will work closely with engineers and product to design, develop, evaluate and deploy Gen AI powered solutions for scalable, customer-facing applications. Your work will focus on applying state-of-the-art agentic capabilities and driving business impact based on rigorous evaluations and experimentation.

Key Job Responsibilities and Duties:

• Design end-to-end agentic systems, delivering high-quality, performant, and efficient solutions to production

  
  

• Build agentic solutions for different tasks and use cases using state-of-the-art techniques

  
  

• Develop and carry out evaluation strategies, including formulating new metrics and building evaluation judges

  
  

• Pioneer and promote best practices and adoption of new technology in GenAI application development

  
  

• Lead and mentor other team members, providing technical guidance and timely feedback to develop the team and motivate them to achieve their goals.

  
  

• Collaborate with product managers, data scientists, and analysts to understand business requirements and translate them into ML solutions.

  
  

• Conduct deep data analysis to evaluate model performance, label quality, features exploration.

  
  

• Work closely with ML engineers to ensure and improve the solution’s latency/throughput meets product requirements and ensure deployment of your model to production.

Qualifications & Skills:

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