Procurement Operations Specialist

You will be part of a sub team within the Accounting department. You will be working closely with both the Procurement and P2P teams as well as be a key support for both internal and external stakeholders regarding payment queries, new vendor registration, S2P & Procurement processes and how to navigate through our Purchasing tool - Ivalua.

You will be supporting the business and vendors to ensure that they are registered in the Purchasing system - Ivalua, provide quality control over the database and guidance to the stakeholders on S2P & Procurement processes, ensure they are compliant and paid on time

B.Responsible.

• Implement all approved financial practices and processes.

  
  

• Ensure all the stakeholders (buyers, approvers and vendors) understand the S2P/Procurement process. The goal is to ensure that all invoices and payment requests are authorized and paid on time according to company policies, accounting regulations and Sarbanes-Oxley requirements.

  
  

• Support the business regarding PR/PO related queries by providing information via tickets and chats as well as regular and ad hoc training sessions.

  
  

• Work closely with vendors, Vendor Enablement team, Accounts Payable team and PayOps team regarding overdue invoices and ensure resolution is provided in a timely manner and can be avoided in the future.

  
  

• Monitor blocked invoices and ensure they are actioned and paid within the agreed payment term.

  
  

• Monitor Non-PO invoices by issuing reports and contacting departments and individual teams to ensure PR’s are being raised for all non-PO invoices that are not covered by an exception rule as per No PO No Pay policy.

  
  

• Act as a point of contact for performing analysis on specific areas of responsibility regarding the progress, trends, deviations, exceptions etc.

  
  

• Ticketing system ownership - you will own and resolve tickets across different categories and you are expected to proactively monitor the ‘’New’’ queue and take action/tickets into your ownership outside of TL allocations.

  
  

• Ensure monthly and quarterly (non) SOX Controls, Finance Policies, Documented Procedures are enforced.

  
  

• Support the Global Senior Manager Procurement and Team Lead in their daily operational activities and necessary reporting.

  
  

• Role model living Booking values and Booking formula and support team members.

  
  

• Performing any ad-hoc tasks related to the PO team.

Key Requirements.

Communication:

• Ability and willingness to educate colleagues and expand reach across teams.

  
  

• Share knowledge and best practices to encourage existing and new colleagues on how to solve problematic tickets, issues, in such a way that they feel empowered and enthused.

  
  

• Explains the “why” behind a task or issue as well as “how” to solve it

  
  

• Engages in cross team collaboration.

  
  

• Communicates Mgt/TL vision on best practices, in driving high quality support.

Craftsmanship:

• Ability to find scalable solutions for support related issues.

  
  

• Goes right to the core of the issue because of extensive knowledge and experience.

  
  

• Displays thorough knowledge on all systems we are using internally and externally.

  
  

• Functions as an escalation point and/or source of knowledge for Procurement Operations.

Commercial Awareness

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