Senior UX Writer

Senior UX Writers are experts in user experience, specialising in UX writing, content strategy and localisation. Their main goal is to help users navigate, understand and use our products with ease. They always take a data-informed approach, using user research and leading lines of experimentation to identify patterns and trends, develop strategies, messaging hierarchies and frameworks, and iterate on our learnings in order to solve user problems and achieve product goals. To do so, they work alongside product managers, designers, engineers, researchers, data analysts and marketers, amongst others. Senior UX Writers have a responsibility to create and safeguard an informed, unified voice that people recognise and trust. They own the end-to-end journey of the content they create for apps, websites and other digital platforms from concept to completion, translation to performance, and everything in between.

This role will work on our new product development, GenAI-powered customer experiences. Knowledge of prompting and experience developing GenAI products, working with GenAI tech and tooling in the product development process is strongly preferred.

Key responsibilities:

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