Senior Travel Specialist

—This is a 5-month contract. The pay rate for this position is 30 - 54 EUR per hour—

The Senior Travel Specialist coordinates and processes the daily travel activities with customer focus, accuracy and in a timely manner within the Travel team

Tasks and responsibilities:

• Identify process and procedural improvements and take the lead to implement changes and best practices

• Book flights, trains, rental cards, ground transportation and accommodation when needed

• Handle visa applications when required

• Investigate and communicate the most time and cost efficient way of travel based on your expertise and the preferences of the (internal) customer

• Ensure all travel arrangements are completed in alignment with the Company’s Travel Policy

• Organise accommodation for colleagues traveling to Amsterdam from the 130+ offices worldwide

• Monitor the maintenance of the database with passenger information including passports, seating preferences, frequent flyer etc.

• Coordinate invoices for flights, hotels etc. and provide them to the Finance department in a timely manner

• Monitor and coordinate group travel for specific Booking.com events as required

• Ownership and point of contact for LT travel arrangements

• Ownership and point of contact for LT travel arrangements

• Be the main point of contact for escalations from stakeholders

• Support the Travel Specialists with their daily tasks and ensure that the standard processes are adhered to and are documented in accordance with the compliance standards and guidelines

Requirements:

• Bachelor degree or qualified education in tourism

  
  

• Experience working in a travel agency or at a corporate travel desk is required

  
  

• Knowledge of at least one of the GDS (Amadeus)

  
  

• Experience with Concur Travel is a must

  
  

• Experience handling of a high volume of travel requests and a proven track record of handling big groups or projects

  
  

• Strong computer skills, including a good working knowledge of Word and Excel

• Highly proficient in both spoken and written English

  
  

• 3-5 year of relevant experience