CYBER SECURITY FIREWALL Support 2

Duties

• Tasks performed by a contractor include: Build, implement, maintain, and support Next-Generation Firewalls (NGFW) (System Administration).
• Configure, maintain and review security policies on Next-Generation Firewalls (System Configuration)
• Central system administration of NGFWs to ensure continuing functionality and availability.
• Initial systems installation (software, application and threat signatures) and configuration
• Adding system to central management capability
• Assign initial template and device group settings
• Configure date/time/DNS settings
• Configure high-availability settings
• Update system software/signatures during pre-defined maintenance windows
• Implementation and verification of firewall rulesets/policies
• Adaptation of firewall rulesets/policies Adaptation of email attachment types
• Configuration of additional firewall rulesets/policies
• Development of SOPs and other documentation for repetitive activities
• Produce and maintain comprehensive documentation for all implemented systems
• Review and update security documentation
• Technical support in troubleshooting infrastructure and operational issues
• Collaborate with other teams for a successful resolution;
• Provide technical support and guidance by answering end-user requests to identify issues in secure cross-domain data exchange
• Support the team by routinely reviewing the tickets queue to ensure 4 hours response time for normal events and 1 hour response time for high/critical events
• Provide multi-channel support (phone, email, internal chat)
• Develop and maintain a repository of scrips to automate recurring systems administration activities.
• Ensure correct logging and log forwarding configurations to support availability of system events in central log database.
• Provide pro-active system administration and maintenance to prevent system failures
• Escalate critical events to appropriate channels within 4 hours
• Support system upgrading/patching during established maintenance windows
• Update the configuration of firewall rules/policies based on changing requirements.
• The primary purpose of Central configuration of firewalls is to ensure that all configuration requests are properly prepared (investigated, evaluated and risk assessed) for consideration, documented and implemented.
• Document the setup, configuration, installation specifics into the GSS documentation repository
• Attend internal meetings within GSS team to provide hands-on demonstration and familiarization of firewall systems

Requirement

• Bachelor's degree in Computer Science, Information Technology, or related field Or equivalent experience.
• Minimum qualifications required Official firewall certification (such as PCNSA,)
• Official Network Management certification (such as Network )
• Official Service Management certification (such as ITIL Foundation)
• 2 years of experience in IT security, with a focus on Security Tools Management in large organisations.
• More than 2 years of experience in the following areas: Palo Alto Networks Firewalls and Palo Alto Networks Panorama for Enterprise level deployments
• More than 2 years of experience in the following areas: Firewall installation and management of other vendors
• More than 2 years of experience in the following areas: Scripting/Automation (Bash, Python, Ansible)
• More than 2 years of experience in the following areas: System monitoring and troubleshooting Experience with network protocols and traffic analysis
• More than 2 years of experience in the following areas: Ability to troubleshoot complex network security issues
• More than 2 years of experience in the following areas: LAN/WAN networking including protocol network architecture
• More than 2 years of experience in the following areas: TCP/IP protocols and services
• Boundary Protection Components deployed within and on the edge of NATO networks.

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