Workplace Engineer Subject Matter Expert

In het kort: Je gaat als workplace engineer veilige moderne werkplekken ontwerpen, bouwen, testen en uitrollen, MDM en Microsoft endpointbeheer configureren en kennis overdragen aan interne teams binnen een academische omgeving.

Informatie over de inhoud van de functie (in English)

Description for this hiring position The Eindhoven University of Technology (TU/e) is within scope of the NIS2 directive and has strategically committed to achieving ISO27001 compliance maturity in the coming years. TU/e has identified four strategic focus areas within its Digital Safety Program. The Digital Safety Program aims to significantly strengthen the university’s cyber resilience, governance, identity & data security, endpoint security and overall control framework, while maintaining the open and collaborative nature of an academic institution. To support this transformation, TU/e is looking for a highly experienced Workplace Engineer Subject Matter Expert to technically design, build, test and support the rollout of the Secure Modern Workplace initiative within the scope of the Digital Safety Program.

Secure Modern Workplace The Secure Modern Workplace project will define, design and implement a future-ready workplace model for TU/e. The project must balance strong central security standards with the specific needs of faculties, researchers, local IT-teams and specialized academic environments. A key objective is to co-create new workplace types with the faculties, including the standard secure workplace, research workplace, Linux workplace, macOS workplace and BYOD workplace. The project also includes the rollout of Mobile Device Management and the use of Microsoft capabilities such as Intune, Autopilot, Company Portal, Entra ID, Conditional Access, device compliance and Microsoft Defender for Endpoint.

Role Profile – Workplace Engineer Subject Matter Expert The Workplace Engineer SME is responsible for translating the workplace solution design into working technical configurations, builds and rollout-ready workplace types. The role works closely with the Project Manager Secure Modern Workplace, the Program Architect, LIS workplace management, security specialists, local IT and faculty representatives. The objective is to create controlled, automated and service-oriented workplace building blocks that reduce unmanaged risk, improve user experience, enable MDM adoption and lower operational support effort through standardization, automation and clear support boundaries.

Key responsibilities include

• Translate the approved solution design and architecture principles into technical workplace configurations and reusable service building blocks.
• Design, build and validate the standard secure workplace, research workplace, Linux workplace, macOS workplace and BYOD workplace concepts.
• Configure and support the rollout of MDM and Microsoft endpoint management capabilities, including Intune, Autopilot, Company Portal, Entra ID, Conditional Access, compliance policies and Microsoft Defender for Endpoint.
• Work with faculties, researchers and local IT teams to validate technical requirements, test workplace types and adapt implementation options where justified.
• Support pilots and rollout waves, including technical troubleshooting, acceptance testing, user migration support and feedback processing.
• Document configuration choices, support boundaries, exception logic and operational procedures for handover to the beheer/support teams.
• Provide knowledge transfer, coaching and practical training to internal engineers and operational teams to enable sustainable in-house ownership.
• Ensure continuous alignment with the Project Manager Secure Modern Workplace, Program Architect, security baselines, IAM, application packaging and service management processes.

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