Senior process owner

Job Summary

The Senior process owner is part of a finance operations team and within that team responsible to Identify, design and drive process innovations. This requires taking end to end ownership, working with different departments and gaining commitment from people to your project. The senior process owner will also represent the team towards internal stakeholder to see how their product needs can be support by the process for which he/she is responsible

Key Responsibilities

• Identify, design, initiate, and drive innovations on Payment Operations processes

  
  

• Build and maintain business partner relationships for product teams to continuously understand their needs for payment capabilities and operations.

  
  

• Work with product teams to design and embed their product into existing scalable operations while understanding how this impact other departments, SOx & compliance

  
  

• Align product roadmaps with our own internal priorities

  
  

• Maintain relationships with external third party vendors such as Payment Service Providers

  
  

• Collaborate with other teams to create awareness on Payments within the company.

  
  

• Remain up-to-date on industry information, regulations, new products, enhancements, system changes and compliance issues. Relay this information back to the team on an "as needed" basis.

  
  

• Support the (senior) Manager payment operations in achieving departmental goals, quality controls and strategy

Requirements of special knowledge/skills

• 5+ year experience in specialist area

  
  

• Bachelor degree in Finance, Economics or related field

  
  

• Proven experience in eCommerce, process management or project management

  
  

• Knowledge of payment processes, the payment landscape and Service providers is preferred

  
  

• Agile and entrepreneur mindset, motivated individual

  
  

• Ownership and drive of continuous process improvements with focus on automation and scale

  
  

• Mapping process flows and identify improvement opportunities in Payments area

  
  

• Ability to make independent decisions and set priorities

  
  

• Strong Networking and ability to influence others

  
  

• Organizational change management skills

  
  

• Excellent teamwork skills

  
  

• Proficient in both spoken and written English.