Technical Product Manager

Technical Product Manager (Platform & Loyalty Domain)

About the Project

A leading global digital marketplace is seeking a Technical Product Manager to join a strategic platform team responsible for the technology foundations behind a large-scale customer loyalty programme.

The platform team develops shared services, decisioning capabilities, APIs and reusable technology that enable multiple customer-facing product teams to deliver consistent, scalable and high-impact customer experiences. The focus is on building core platform capabilities that reduce duplication, improve operational efficiency and accelerate innovation across the organisation.

Responsibilities

• Own the product strategy, roadmap, business outcomes and success metrics for a platform product area.
• Translate customer, business and internal stakeholder requirements into scalable platform capabilities.
• Define platform contracts across APIs, domain models, workflows, events, rules engines and data structures.
• Drive prioritisation across customer impact, scalability, technical complexity, compliance and operational risk.
• Collaborate closely with Engineering Managers, Architects and Senior Engineers on technical direction and delivery.
• Establish and evolve platform capabilities around:
  • Enrollment & eligibility
  • Benefit configuration
  • Entitlements management
  • Redemption orchestration
  • Decisioning services
  • Reporting & analytics
• Improve platform adoption through documentation, onboarding, observability and support models.
• Monitor adoption, reliability, integration lead times and business outcomes.
• Ensure privacy, security, resilience, governance and compliance requirements are embedded within the platform.
• Communicate strategy, progress and risks effectively to technical and non-technical stakeholders.

Required Skills & Experience

• 5+ years of experience in Technical Product Management or a closely related technical discipline.
• Experience owning platform products, backend services, shared capabilities or internal developer platforms.
• Strong understanding of:
  • APIs
  • Service-oriented architectures
  • Event-driven systems
  • Distributed systems
  • Data contracts
  • Automation & orchestration
  • Observability
  • Scalability & reliability
• Ability to translate ambiguous business problems into structured product solutions.
• Strong stakeholder management and influencing skills.
• Experience working closely with software engineering teams on architecture and technical trade-offs.
• Track record of driving adoption of platform capabilities across multiple teams.
• Excellent communication skills.

Nice to Have

• Experience within loyalty programmes, rewards, promotions, marketplaces, payments or other rules-based domains.
• Experience working in large-scale consumer technology environments.

Project Details

• Role: Technical Product Manager
• Location: Amsterdam (Hybrid)
• Contract Duration: Until 31 December 2026
• Start Date: ASAP
• Type: Contract
• Language: English

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