Project Support Officer

This role provides comprehensive project coordination and control support, ensuring plans, costs, resources, risks, documentation, site visits, reporting, and governance activities remain accurate, current, and properly managed.

Principal duties

• Maintain the master project plan and detailed schedules, gather weekly progress updates, and flag delays and critical-path risks.
• Produce look-ahead schedules, Gantt charts, milestone trackers, dashboards, and board-level status reports.
• Support project re-planning and baseline revisions following stage reviews or approved changes.
• Own the RAID log and maintain risk, issue, lesson, quality, decision, and change-control records.
• Establish and enforce document-management standards, including filing structures, naming conventions, permissions, version control, approvals, and archiving.
• Track expenditure, commitments, forecasts, invoices, purchase orders, timesheets, budget coding, and resource allocation.
• Coordinate access to NATO sites for audit teams, contractors, and surveyors, including permits, security clearances, inductions, and health-and-safety documentation.
• Maintain site-visit schedules and outcome trackers, escalate recurring access problems, and plan efficient geographic routes.
• Organise meetings, prepare agendas and papers, record minutes, decisions, actions, owners, and deadlines, and follow up overdue actions.
• Maintain the governance calendar for stage gates, project boards, and quality reviews.
• Serve as the first point of contact for project administration, processes, templates, and escalation routes.