Interim Manager People Operations HR

For one of our clients, we are looking for an experienced Interim People Operations Manager to join their People function and lead a large international HR Operations organisation. This is an excellent opportunity for a HR leader who thrives in a dynamic, complex environment and has a proven track record in operational excellence, people leadership, and large-scale organisational change.

Role

As Interim People Operations Manager , you will play a key role in delivering an outstanding employee experience by ensuring the effective management and continuous improvement of HR Operations. You will lead a team of HR Operations specialists who focus on the Dutch market, which is the biggest one in the company. In addition to overseeing day-to-day operations, you will act as a partner within the People department, contributing to the development and optimisation of the global HR Service Delivery model and driving operational excellence across the organisation.

Contract Details

• Location: Amsterdam (Hybrid)
• Contract Type: Freelance
• Duration: Initial 6-month contract with possible extension
• Rate: Based on experience

Key Responsibilities

• Lead and develop a team of HR Operations specialists while ensuring high standards of performance, compliance, and employee engagement.
• Coach, mentor, and support leaders and employees to achieve both organisational and individual objectives.
• Act as a member of the HR Delivery Senior Management Team, providing strategic guidance and direction across the global HR function.
• Partner with stakeholders across the People department to ensure alignment with business objectives and the broader People roadmap.
• Collaborate closely with HR Operations, Payroll, HR Advisory, HR Product, and Centres of Excellence teams to improve service delivery and operational effectiveness.
• Establish, monitor, and report on service levels, KPIs, and SLAs, ensuring continuous improvement and business value.
• Drive global HR Operations initiatives, projects, and transformation programmes from design through implementation.
• Represent HR Operations in cross-functional HR projects and organisational change initiatives.
• Monitor operational performance, processes, systems, and organisational structures, identifying opportunities for improvement and optimisation.
• Leverage data, analytics, and reporting to support decision-making and strategic planning.
• Act as an ambassador for HR Operations, promoting awareness, collaboration, and effective communication across all stakeholders.

What We Are Looking For

• Bachelor's degree in Human Resources Management or a related field.
• Master's degree is preferred.
• Minimum of 8 years of relevant HR experience within a fast-paced and dynamic organisation.
• Strong knowledge of HR Operations, HR service delivery, and people management.
• Experience with HR systems, payroll processes, and operations management is highly desirable.
• Exceptional leadership, coaching, mentoring, and stakeholder management skills.
• Excellent communication and influencing abilities.
• Demonstrated experience leading large-scale organisational change programmes and people transformation initiatives.
• Strong business acumen with the ability to partner effectively across functions and influence strategic decisions.
• Ability to work in a global environment and manage multiple priorities effectively.
• Fluent English language skills.

Interested?

If you are an experienced HR Operations leader with a passion for transformation, service excellence, and people leadership, we would love to hear from you. Apply today to learn more about this exciting freelance opportunity in Amsterdam.

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