Finance Operations Specialist

The Finance Operations Specialist supports the daily operational tasks and projects/new initiatives specific to their Finance Operations team specialty.

Key Responsibilities

• Complete daily operational tasks in a timely manner to help maintain integrity and reliability of the product/s and/or process/es

• Communicate proactively and clearly with stakeholders on issues to indicate progress and to resolve issues

• Liaise with teams within Booking.com to understand business needs

• Assist in implementing new change initiatives

• Be involved in ad hoc projects as required

• Differentiating Factors Billing Specialist Ensure that debit & credit notes are generated on time, accurately and thoroughly

• Effectively handle queries from stakeholders (mainly Credit Control) while building and maintaining an excellent relationship Process Direct Debit and SEPA mandates and update existing Direct Debit accounts on a daily basis

• System knowledge: SQL and SAP Payment Operations Specialist

• Influence the internal stakeholders on product development from financial operational perspective

• Educate internal teams on online payments-related inbound topics Process improvement based on inbound analysis to create a seamless stakeholders’ experience

• Demonstrate ability to identify business needs and areas which require prioritization

• Work on daily ongoing processes with critical mentality to make recommendations on how to eliminate manual work and make processes more scalable

• Identify innovative ideas to improve the customer & partner journey and increase efficiency Prepare reports and analysis

• Create and maintain comprehensive project documentation Learn and use multiple computer software, systems and technology

• Develop, implement and perform control procedures to decrease financial risks Accounts Receivable Specialist Be responsible for identifying both process and procedural improvements

• Be the main point of contact for internal stakeholders

• Ensure standard processes are adhered to and are documented in accordance with the compliance standards and guidelines

• Respond to queries from internal and external customers in a timely manner

• Rectify any allocation issues that may occur and escalate to Senior AR Accountant when required Assist with the GL reconciliations and month closing process

• Assist with the on-boarding of new hires

• Complete all tasks in accordance with business policy and procedures

… lees de volledige omschrijving bij Booking.com.