Technical Assistant (NaaS)

Duties

• Support the planning, coordination and monitoring of technical projects and activities, ensuring that milestones, deliverables and deadlines are appropriately tracked.
• Coordinate project-related activities across technical teams, management and other stakeholders, ensuring effective communication, alignment and timely follow-up.
• Develop and maintain project documentation, including project plans, schedules, action trackers, risk and issue registers, status reports and meeting minutes.
• Monitor project progress and performance against agreed plans, milestones and objectives, identifying delays, risks, dependencies and potential issues.
• Prepare regular management and project status reports, dashboards and presentations, providing clear and accurate information on progress, risks, issues and required decisions.
• Organize and support project meetings, workshops and governance activities, including preparing agendas, coordinating participants, recording decisions and following up on agreed actions.
• Act as a central coordination point for project-related information and communication, facilitating collaboration between technical teams, project stakeholders, management and external suppliers where applicable.
• Support resource, workload and activity planning, maintaining visibility of ongoing priorities, assignments and project commitments.
• Contribute to the continuous improvement of project coordination and governance processes, identifying opportunities to improve planning, reporting, communication, documentation and overall delivery effectiveness.

Requirement

• A Master's degree in Project Management, Business Administration, Information Technology, Engineering, or another relevant field.
• A minimum of 5 years of professional experience as a Project Coordinator, Project Support Officer, PMO Officer, Project Assistant, or in a similar role supporting the coordination and delivery of projects.
• Demonstrated experience coordinating multiple projects or workstreams simultaneously within a complex organizational environment.
• Proven experience in developing and maintaining project plans, schedules, action trackers, risk registers, and project documentation.

Preferences

• Professional certification in PRINCE2, PMP, Agile, Scrum, or a similar project management framework would be considered an asset.