Change Manager

Change Manager - DMLP

With a mission to make it easier for everyone to experience the world, Booking.com invests in digital technology that helps take the friction out of travel. Booking.com connects travelers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The Booking.com website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide.

Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

The Data and Machine Learning department comprises of the Data & AI governance (DAIG) team and the Data & Machine Learning Platform team (DMLP):

-The DAIG team enables governance (policies, standards, processes and technology) to drive the provision of secure, trusted, accessible data for data driven decision making and compliant data & AI innovation

-The DMLP team builds the platform that facilitates business critical processes and confident data-driven decision making across Booking.com that is feature driven, governed and easy to use.

We are looking for a hands-on change manager who will be responsible for the planning and execution of the DML change plans, in support of our Data and AI work. This person would report into the DML PMO and be expected to own the execution of the change and communications plan.

The Change Manager will be responsible for the creation and maintenance of a change management plan and strategy for various initiatives as well as the following specific areas:

-Creating a case for change / change narrative for various initiatives within the Data and Machine Learning Department to promote leadership alignment and storytelling within the business.

-Identifying and maintaining a stakeholder management plan for various initiatives within the Data and Machine Learning Department to ensure we have an accurate map of all impacted groups for any given initiative.

-Planning and managing the communications plan and cadence for our Data & Machine Learning Platform features, ways of working, new releases etc across all departments, ensuring updates from product, tech, and engineering are all shared in a timely and joined up manner.

Creating and executing a campaign of wider communications cascades across internal channels such as slack and workplace in order to create awareness about the platform

… lees de volledige omschrijving bij Booking.com.