SAP MDG Specialist

Senior Business Applications Engineer evaluates, designs, configures, installs, deploys and maintains applications that are highly impacting for Booking.com employees. They serve as the primary engineer responsible for the company-wide Business Intelligence platform. They build and maintain strong relationships with application stakeholders throughout the organization, including with infrastructure, networking and security teams. Senior Business Applications Engineer coaches, mentor and share knowledge with more junior staff.

Key Responsibilities

Software Systems Design

• Is responsible to evaluate possible architecture solutions by taking into account cost, business requirements, technology requirements, and emerging technologies.

• Is responsible to describe the implications of changing an existing system or adding a new system to a specific area, by having a broad, high-level understanding of the infrastructure and architecture of our systems.

• Is responsible to help grow the business and/or accelerate software development by applying engineering techniques (e.g., prototyping, spiking, and vendor evaluation) and standards.

• Is responsible to meet business needs by designing solutions that meet current requirements and are adaptable for future enhancements.

Technical Incident Management

• Is responsible to address and resolve live production issues by mitigating the customer impact within SLA.

• Is responsible to improve the overall reliability of systems by producing long-term solutions through root cause analysis.

• Is responsible to keep track of incidents by contributing to postmortem processes and logging live issues.

Coaching / Mentoring

• Has sufficient knowledge to coach, guide, and improve the overall performance of stakeholders and colleagues at all levels, when appropriate, by sharing experience, knowledge, and approaches to work.

Automation and Toil Reduction

• Is responsible to ensure that infrastructure stays current by reducing technical debt, searching for bottlenecks, and preparing for scaling.

• Is responsible to reduce cost of operations and maintenance by leveraging new technologies, automation, and partnering with vendors to ensure we stay current.

• Is responsible to reduce human labor by writing small software features that address availability, scalability, latency, and efficiency.

Monitoring and Alerting Improvements

• Is responsible to review and verify performance of production systems and network infrastructure by continuously monitoring appropriate observability metrics, business KPIs, and capacity planning, and guide more junior members of the team in this topic.

• Is responsible to improve application reliability by partnering with development teams to advise on setting appropriate observability metrics and guide more junior members of the team in this topic.

Production Systems Best Practices

• Is responsible to secure production systems and network infrastructure by following company and industry security best practices and guide more junior members of the team in this topic.

• Is responsible to ensure compliance at all times by following and improving working practices and guide more junior members of the team in this topic.

• Is responsible to reduce bus factor by documenting architecture of production systems and network infrastructure and guide more junior members of the team in this topic.

• Is responsible to reduce the impact of live production issues by writing and maintaining runbooks, opdocs, and identifying procedures to restore normal operations of production systems and guide more junior members of the team in this topic.

… lees de volledige omschrijving bij Booking.com.